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“Don’t Just Bank. Prosper” Social Media Campaign.

Project Description

The Client

Prospera Credit Union is a values-based financial institution which has been around for more than 70 years. Prospera has 63,300+ members across 23 branches in the Greater Vancouver, the Fraser Valley, and the Okanagan. In 2016, Prospera surpassed $4 billion in Assets.
prospera-logo

Campaign Goals 

For the first time, Prospera was looking for creative ways to integrate social media into the “Don’t Just Bank. Prosper” awareness campaign.

The overarching campaign featured stories of Prospera members, and how Prospera helped them achieve their financial goals.

These stories were hosted on a microsite at DontJustBankProsper.ca, which was the primary campaign digital channel.

Strategy

I worked closely with the client to determine target audience, objectives, and engagement channels.

A key consideration was to drive engagement around this campaign while keeping it authentic 

Primary Objectives 

  • Increase overall brand awareness and affinity of Prospera
  • Gain more reach for the Prospera stories
  • Grow the audience & engagement of Prospera’s social channels

Secondary Objectives 

  • Discover more positive Prospera stories from members
  • Drive more people to the micro-site

 

In order to meet the objectives of the campaign, we developed two complementary concepts that leverage user generated content to increase engagement and positive word of mouth around Prospera’s brand values.

The vanity hashtag #DontJustBankProsper brought the two concepts together across multiple channels.

Execution

Below are examples of the execution of the contest and stories. Both were amplified to a targeted audience near Prospera branches on Facebook and Instagram.

 Don't Just Bank Prosper Contest Facebook  
Don't Just Bank. Prosper  

Results 

The campaign generated 4M+ impressions, and reached 200K targeted individuals close to Prospera’s branches. Recall of social as advertising channel grew by 7% as a direct result of the campaign. 

The contest garnered 150 entries. 16% of the entries were positive Prospera stories which can be used in future campaigns.

Prospera Comment Facebook

Furthermore, this was done very efficiently.

Select video ads performed better than 99% of similar ads on Facebook

 

Given the campaign’s success, the client decided to run it again in the following year.

Client Feedback 

Wahiba is a true professional and a social media genius! While working with her on Propsera’s Don’t Just Bank Prosper campaign she asked the right questions, understood the objectives of what we were trying to accomplish and guided the campaign towards a successful outcome. I appreciated her tact, tenacity and the clarity she brought to the project. I would definitely recommend Wahiba if you are looking for a talented, out of the box social media strategist.”

Shenaya Sweetman, Manager, Advertising and Promotions, Prospera

 

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